Client Tools

Our physical office is currently operating under the following policies and limited hours.  
We will not be scheduling any in-person appointments to prepare tax returns during the 2021 tax season.  You must provide all necessary tax papers and information by drop-off, mail-in, or electronic delivery.  Our anticipated turn around time to complete your tax return from the date of receipt of ALL necessary paperwork is 14 days.  If you choose, you can schedule a 15min appointment in-person, via zoom, or by phone to review and discuss your completed tax return with Josh at no additional charge.  
Physical Office Hours starting April 16, 2021
By appt only, please call in advance.
Please contact us if you have any questions or concerns.

For both existing and prospective clients:

NEW CLIENTS ONLY: Please contact our office by phone prior to submitting any paperwork.  

Required forms and steps to prepare your tax return
1) Complete the
Engagement Letter and Client Questionnaire. For married couples, we only require one person to sign off on these documents.
– Online Version: Complete it here (mobile/tablet friendly) While it can work and should work on mobile devices or tablets, it is easiest to complete via computer.
– PDF Version for download or print: Engagement Letter and Client Questionaire.
– You can also pick-up and drop-off copies of these documents at our office
2) Provide your tax documents, which can be submitted by any of the following methods:
– By shared folder via our secure client portal.  Please email us to request a new shared folder.
– By secure upload directly to Josh (click here).
– By email with attachment(s)
– By fax to (609) 752-0708
– By mail to: JCM Tax Service, 163 Burlington Path Rd, Ste G, Cream Ridge, NJ 08514
– By texting images of your documents to (609) 752-0707
– Drop off in mail box at Cream Ridge office (Please note our physical office hours for when we will receive anything left in the mail box)
3) Delivery of your completed tax return copies:
– By electronic delivery via our secure client portal
– By USPS priority mail
– By pick-up / drop-off
4) Payment for our services can be completed in the following ways:
– By electronic invoice sent via email
– By phone
– By mail
– Drop-off at Cream Ridge office
4) Signatures required to authorize the eFiling and completion of your tax return(s):
– See #3 above